شرطونه او مقررات

1. Who we are

123 Oppas is a service of 123-NL B.V., Hurksestraat 60, 5652 AL Eindhoven, the Netherlands, Chamber of Commerce (KvK) number 88560686 ("123 Oppas", "we"). Contact: info@123-oppas.nl.

2. What 123 Oppas does

123 Oppas is an online platform where parents and babysitters can find each other and exchange messages. We are not a babysitting agency, not an employer and not a party to the agreements between parents and babysitters. Parents and babysitters agree on babysitting, rate, times and payment directly with each other.

3. Account

Parents must be 18 or older; babysitters 16 or older. You provide correct and up-to-date information, create only one account and keep your password secret. You are responsible for what happens through your account.

4. Rules of conduct

You use 123 Oppas only to find or offer babysitting. You may not: post false or misleading information; harass, threaten or discriminate against others; send advertising or spam; use other people's details for other purposes; or do anything that could put children's safety at risk. We may remove profiles, messages and reviews and block accounts if these rules are broken or if we consider it necessary for safety.

5. Profile checks

Babysitters can have their ID and certificate of conduct (VOG) checked by us. A badge only means that we looked at the document on the stated date. It is not a guarantee of behaviour or suitability. Parents remain responsible for their choice, for meeting in person and for checking references.

6. 30-day pass for parents

Parents can search and reply for free. To start a conversation themselves, a parent buys a 30-day pass for €9.95 (including 21% VAT). The pass is a one-time payment and does not renew automatically. If you buy a new pass while your current pass is still running, the new pass starts when the current one ends.

7. No reply, money back

If you sent a first message to at least 3 babysitters in the first 7 days of your pass and none of them replied within that period, you can request a refund in the app up to 14 days after purchase. We refund the full amount through Mollie and the pass ends immediately.

8. Right of withdrawal

The pass is a digital service that starts immediately after payment. When buying, you agree to the immediate start and confirm that you know you lose your right of withdrawal once the service has been fully provided. This does not affect the guarantee in article 7.

9. Liability

123 Oppas is not liable for damage resulting from agreements or contact between parents and babysitters, or from the babysitting itself. In all cases our liability is limited to the amount you paid us in the 12 months before the damage. This does not apply in case of intent or gross negligence by 123 Oppas.

10. Deleting your account

You can delete your account yourself at any time in the app. A running pass then ends without a refund, unless you are entitled to the guarantee in article 7.

11. Changes and applicable law

We may change these terms. We announce important changes in advance on the website or by e-mail. Dutch law applies to these terms. Disputes are submitted to the competent court in the Netherlands; as a consumer you may also go to the court of your own place of residence.